It should feel like a very good hire, minus the hiring.
From first brief to a normal week.
From first message to delivery
First contact
Send a project
Send a real project. Michelle, a designer, not a salesperson, replies in writing with a fixed fee.
Setup, once
Onboarding
We learn your standards like a new hire: templates, title blocks, vendors. We work in your tools (AutoCAD, SketchUp, Revit, Lumion, MyDoma). Once, and it compounds. NDA first.
Scope
The full brief
Brief us like your own designer: a markup, a voice note, a Pinterest board. We confirm scope in writing.
Optional
Direction first
When a client isn't sure yet, we settle direction first: a Pinterest board or a ChatGPT concept. Cheap, and before the slow modeling.
The work
Production
We produce. You design. Two revision rounds in every fee. Scope grows? A written change order first.
The order
Model first, drawings last
Most studios draw plans first, then a model. The model exposes what the plans got wrong, so the plans get drawn twice.
We build the model first. You judge it while changes are free, then the drawings come off an approved design. One pass, not two. Want plans first? Your call.
Delivery
Your review, your name
Michelle reviews everything first. You present it as your firm’s work, because it is.
A real reply, numbers redacted
A written reply, not a scheduling link. It looks like this:
Fewer calls. Better work.
We get on a call when a call will move your project forward. The rest of the time, you get something more useful than a meeting.
A Loom walkthrough
Every delivery comes with a video. Michelle walks you through the design and the 3D model and explains why each decision was made. Watch it when it suits you. Pause it. Send it to your client.
A Google Drive folder
Renderings, drawings and specs in one place, always the latest version. Nothing buried in an email thread.
Good catch. Both options are in the Drive folder now, with a note on each.
Email first
Email is how we like to work. You get a written answer you can forward and find again. We call when it counts: a big decision or a tricky site condition.
Watch a real walkthrough on Loom →
This system comes from more than 500 projects, from whole houses and commercial fit-outs to a single bathroom. It works on every one.
Most studios book a call every couple of days. We don't. Every call is time taken away from your design, and focus is what gets you good work on schedule. So trust the process. It's built to protect your project.
How relationships grow
Pilot project
Fixed scope, fixed fee. You keep the work either way.
Per project
The default. We quote it, you quote your client.
Retainer
Reserved monthly capacity. No re-quoting every job.
Overflow hourly
The odd small thing that doesn't warrant a scope.
What a week looks like
Monday you send a brief. Tuesday, questions. Midweek, drafts in your format. Friday you're reviewing, not producing.
Send your first project